Managing items is performed on the Item list display in the top navigation.
The items list shows all of the items in your inventory for use on tickets as well as all service items and labor items.
Items are organized into categories that work like folders on your computer.
Example: Category/Subcategory/Subcategory/…/Item Name
Your categories can be nested as many folders deep as necessary to organize your inventory in the way that suits your business.
The items toolbar allows you to quickly filter and search your item inventory for items and categories as well as quickly add new items and import items from a comma separated values (CSV) file.
You can search the list by typing in all or part of the category path and/or item name into the filter box in the toolbar or by clicking on the category names in the list to filter to a specific category and it’s subcategories.
If there are more items to display than will fit on a single page, the pagination toolbar will be displayed under the item list. You can navigate between the pages in the list by clicking on a specific page or clicking the < or > arrows to move to the previous or next page.
Clicking the add item button will open the Item dialog. Enter the Item Name and category path for the new item and specify the price and taxable status of the item then click to add the new item.
Import Items from CSV
Clicking the “Import from File” button in the Item toolbar will open the item import dialog. This dialog will allow you to browse your computer for a comma separated values (CSV) file of items to upload.
The file must have columns in the format displayed on the import dialog. The columns are as follows …Category, Item, Price, Taxable. Click here to view a sample CSV inventory file.
Review the items imported and click when you have confirmed the list is accurate. The items will then be added to your inventory list.
Click on an item’s name to open the item edit dialog for that item. Update the name, category, price, and tax status as needed then click to update the item.
Click on an item’s name to open the item edit dialog for that item. Update the name, category, price, and tax status as needed then click . You will be asked to confirm that you want to remove the item. Click “OK” to continue with removing the item.